Telecommunications
A World of Change
Convergence, Computer-Telephony Integration, Business Process Integration, Mobile Workers, The Virtual Office, Voice & Video over IP, Cloud Services, Hosted Services, and SIP Trunks
Words that are being used to describe the electrifying changes telecommunications technology is now bringing to the business world.
Gone is the day at TSM South where we simply provided the very best business telephone and voice mail systems on the market.
Now we are providing the tools that enable you to simplify your business processes, expand your area of business activity, reduce your IT expense, and just plain make it easier to do business,… no matter where you are, or what business you are in.
For example, with Unified Messaging, you can browse your Voice Mail messages in Outlook on your computer, along with your E-mail messages and your Fax-mail messages, leave personalized messages for specific callers who get transferred to your voice mail, and see
at a glance the status of your co-workers.
You can listen to a Voice Mail message from a customer, delete, save it, or append it
to an e-mail and forward to the person in your office who is best able to deal with that customer’s request.
You can also pick up your voicemail while browsing the web from home, as well as by calling in on your cell phone, or any other phone, anywhere in the world.
With Voice over IP, you can take an IP phone home from the office, and connect through a DSL connection, to your office telephone system. Co-workers can then simply dial an extension number to reach your phone at home, forward calls to you…and you can dial all your business calls from home over the office telephone system.
Mobile workers, with an IP soft-phone on their laptop or their smart phone, can be connected to the office telephone system via a Wy-Fi Internet connection at the local Coffee Shop, or hotel, and make and receive calls, check their voice mail messages, and
conduct business as though they are doing so from the office.
If your business has several offices scattered around the area, you can have transparently centralize your business processes, share databases, have everyone on the same voice mail system, easily transfer calls between locations, and have one operator that can answer and transfer calls to anyone in any of your office locations.
TSM South’s Quorum Service is another way to reduce your telecommunications expense and your capitalrequirements by subscribing to a hosted PBX or by connecting SIP trunks to your existing telephone system in lieu of Telephone Company lines for local, long distance and international calling. Office Security is now another facet of the technology advances in the
business office as we employ IP video surveillance and send the video images to a remote storage unit via the Internet, set the office alarm system over the network, and lock & unlock office doors with our smart phone or IPad.
Efficiency improvement, business process simplification, improved communications. These are all things we, as business owners fret over everyday as we strive to meet the payroll demands, and satisfy our customers.
Our job at TSM South is to help business owners meet these challenges, by providing the technology tools needed in today’s business environment.
So, if you are moving your office,expanding and growing your business, in need of support with your business communications planning, or equipment selection, call us. We can help.
Gone is the day at TSM South where we simply provided the very best business telephone and voice mail systems on the market.
Now we are providing the tools that enable you to simplify your business processes, expand your area of business activity, reduce your IT expense, and just plain make it easier to do business,… no matter where you are, or what business you are in.
For example, with Unified Messaging, you can browse your Voice Mail messages in Outlook on your computer, along with your E-mail messages and your Fax-mail messages, leave personalized messages for specific callers who get transferred to your voice mail, and see
at a glance the status of your co-workers.
You can listen to a Voice Mail message from a customer, delete, save it, or append it
to an e-mail and forward to the person in your office who is best able to deal with that customer’s request.
You can also pick up your voicemail while browsing the web from home, as well as by calling in on your cell phone, or any other phone, anywhere in the world.
With Voice over IP, you can take an IP phone home from the office, and connect through a DSL connection, to your office telephone system. Co-workers can then simply dial an extension number to reach your phone at home, forward calls to you…and you can dial all your business calls from home over the office telephone system.
Mobile workers, with an IP soft-phone on their laptop or their smart phone, can be connected to the office telephone system via a Wy-Fi Internet connection at the local Coffee Shop, or hotel, and make and receive calls, check their voice mail messages, and
conduct business as though they are doing so from the office.
If your business has several offices scattered around the area, you can have transparently centralize your business processes, share databases, have everyone on the same voice mail system, easily transfer calls between locations, and have one operator that can answer and transfer calls to anyone in any of your office locations.
TSM South’s Quorum Service is another way to reduce your telecommunications expense and your capitalrequirements by subscribing to a hosted PBX or by connecting SIP trunks to your existing telephone system in lieu of Telephone Company lines for local, long distance and international calling. Office Security is now another facet of the technology advances in the
business office as we employ IP video surveillance and send the video images to a remote storage unit via the Internet, set the office alarm system over the network, and lock & unlock office doors with our smart phone or IPad.
Efficiency improvement, business process simplification, improved communications. These are all things we, as business owners fret over everyday as we strive to meet the payroll demands, and satisfy our customers.
Our job at TSM South is to help business owners meet these challenges, by providing the technology tools needed in today’s business environment.
So, if you are moving your office,expanding and growing your business, in need of support with your business communications planning, or equipment selection, call us. We can help.
Fred Bolton Vice President - TSM South Inc.
